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Privacy Policy old

Privacy Policy

AJWA.LONDON

AJWA.LONDON is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using AJWA.LONDON, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as name, billing address, shipping address, email address, and phone number

  • Order and purchase information

  • Payment details (processed securely by third-party payment providers — we do not store card details)

  • Technical information such as IP address, browser type, device information, and usage data

  • Cookies and similar technologies to improve website functionality and performance

How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Communicate with you regarding your purchases

  • Provide customer support

  • Manage deliveries and returns

  • Improve our website and customer experience

  • Prevent fraud and ensure website security

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • To fulfil a contract (processing your order)

  • To comply with legal obligations

  • Legitimate business interests such as fraud prevention and service improvement

  • Your consent, where required

Cookies

AJWA.LONDON uses cookies to enhance your browsing experience.

Cookies allow us to:

  • Remember your preferences

  • Analyse website traffic and performance

  • Improve usability and functionality

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting and analytics providers

These parties are required to handle your data securely and only for the purpose of providing their services.

Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

All payments are encrypted and processed securely through approved third-party providers.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where legally applicable

  • Object to or restrict certain processing activities

To exercise any of these rights, please contact us at sales@ajwa.london.

Third-Party Links

Our website may contain links to third-party websites.
AJWA.LONDON is not responsible for the privacy practices or content of external sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: